About Us

Mission Statement


"Our mission is to make a positive difference to the lives of unpaid carers in the diverse communities of Redbridge by providing them with a range of services, support and recognition."


There are 27,000 carers in Redbridge, around 10% of the local population.

(Source: 2001 National Census)


Knowing that services are locally available at RCSS, and that we are there to help and reduce many problems faced by carers, is very important to them.


Carers provide such a vital role, and without them the health and social care system would collapse in Redbridge.  This economic contribution amounts to an estimated £344 million.

(Source: Carers UK 2007)


Our History – Celebrating Twenty Years Supporting Carers!’


From very humble beginnings twenty years ago, RCSS has developed into one of the leading voluntary organisations in Redbridge.  RCSS is a Strategic Partner to Redbridge Council and was set up by carers for carers. It remains so today, with carers at the forefront of shaping our services and activities. Over the years we have successfully diversified our funding enabling us to expand our project work (see Services), reaching some of the most marginalised carers in the borough.


This work has not only been recognised but also highly rewarded. In 2011 we had a wonderful royal visit from Her Royal Highness The Princess Royal. HRH met staff, trustees and about sixty carers at our Ilford offices. 



In 2012 Redbridge, had another royal visit, this time from Her Majesty the Queen, when she opened The Valentines Diamond Jubilee Dry Garden, in Valentines Park.


In 2013/14 RCSS was chosen for the Mayor’s Appeal, which raised thousands of pounds in donations.


Our biggest achievement came in 2013, when we were awarded the prestigious Queen's Golden Jubilee Award for Voluntary Service, which carries equivalent status for voluntary groups as the MBE does for individuals.


In 2015 we celebrated our Twentieth Anniversary with a special lunch on Friday 27th November at the Central Library’s Gloucester and York rooms.



Contact us today

If you have any queries or wish to make an appointment, please contact us:


020 8514 6251



Or use our contact form


We are located at:

Redbridge Carers Support Service
12 Clements Court

Clements Lane

Ilford, Essex


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© Redbridge Carers Support Service. RCSS is a company limited by guarantee, Company no. 2959566. Charity no. 1057505. 12 Clements Court, Clements Lane, Ilford, Essex IG1 2QY. Fax: 020 8553 2293. Email: office@rcss.org.uk