Community Support

This service is focused primarily on 25-75 year old unpaid carers. You are allocated a Community Support Worker (CSW) at registration. 

The CSW Team is made up of: Shamshia Ali (CSW Manager) and CSW’s Sylvia Williams, Jahan McCready and Beverley George.

Along with having access to our generic services and carers weekly activities, the CSW team offer the following:

Advice Surgeries
10am to 3pm Tuesdays and Thursdays there are advice surgeries in the office – These are one to one advice and information sessions. Please call your CSW to book an appointment. 

Community Drop-In Support Groups
Three Support Groups are run across Redbridge per month by the Community Support Workers (CSW); these are social peer support groups. A chance for you to meet other carers over a hot cup of tea/coffee, we have guest speakers from different services at many of our carers support groups. You can speak to the CSW about your situation too.  

The venues and times:


  1. Hainault on 1st Friday per month 1.30pm to 3.30pm

    Room G44, Ground Floor, Hainault Health Centre,

    Manford Way, Chigwell IG7 4DF

    For more information, please contact CSW Sylvia Williams on 020 8418 9895.


  2. Ilford on 3rd Wednesday per month 10am to 12noon

    Café Moda, 2nd Floor Bodgers Department Store.

    1-12 Station Road. Ilford IG1 4DP.

    For further information, please contact CSW Jahan McCready on 020 8590 1236.


  3. Woodford Green on last Friday per month 1.30pm to 3.30pm

    Elderberries day care centre, Broadmead Road, Woodford Green IG8 0AD.

    For further information, please contact CSW Beverley George on 020 8211 7321.


Home Visits:
Occassionally we can visit you in your own home particularly if you are disabled, frail or home bound to discuss your support needs.

Contact us today

If you have any queries or wish to make an appointment, please contact us:


020 8514 6251


Or use our contact form


We are located at:

Redbridge Carers Support Service
12 Clements Court

Clements Lane

Ilford, Essex


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© Redbridge Carers Support Service. RCSS is a company limited by guarantee, Company no. 2959566. Charity no. 1057505. 12 Clements Court, Clements Lane, Ilford, Essex IG1 2QY. Fax: 020 8553 2293. Email: