A Volunteer's Story




I went to visit Mr. Ian Wright to discuss his thoughts and feelings about our volunteer service. Ian is pictured here with his wife Lillian and their volunteer Lia.

Mr. Wright has been accessing the volunteer service since October 2010, and Lia has been visiting since May 2011. I asked Ian what he thought about the volunteer service at RCSS and he said, 'I think it's marvellous that people choose to come out voluntarily to help others. I think it's excellent and I would absolutely recommend the service to other carers.'

We spoke about lan's caring role and he said, 'I find the more time I need to give to my wife, Lillian, the more the house suffers and it's only because of people like Lia coming in that we keep on top of things. I think all the housework would gradually overwhelm us now if it wasn't for the support of our volunteer.'

RCSS volunteer Lia, wanted to work with the elderly and thought that volunteering with us would give her some confidence and some good experience.

When I asked Lia what she thinks of our volunteer service she replied, 'I think it's a good service and was very happy with the training provided and the chance to meet other volunteers. I enjoy meeting new people from different walks of life that I would never have met otherwise. If it wasn't for volunteering I would never have met Ian and Lillian.

'I would encourage anybody who has some spare time to spend it volunteering. It makes you happy and you learn new skills. You never know when you may need support yourself.'


I would like to take this opportunity to thank lan, Lillian and Lia for kindly agreeing to spend some time with me, I also want to send a big thank you to our dedicated team of volunteers and to remind you all that everybody at RCSS greatly appreciates your support.

If you are inspired by volunteering and would like to get involved, please contact  Cathy O'Keeffe  on 020 8514 6251 or office@rcss.org.uk. I'd love to hear from you.

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If you have any queries or wish to make an appointment, please contact us:


020 8514 6251



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We are located at:

Redbridge Carers Support Service
12 Clements Court

Clements Lane

Ilford, Essex


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© Redbridge Carers Support Service. RCSS is a company limited by guarantee, Company no. 2959566. Charity no. 1057505. 12 Clements Court, Clements Lane, Ilford, Essex IG1 2QY. Fax: 020 8553 2293. Email: office@rcss.org.uk